Terms & Conditions
We will not under any circumstances share your personal information with any third party for commercial reasons. We need to know your details such as name, address, email, billing and contact information to allow us to process and complete your order. Other than notifying you of details of your orders we will not send you any advertising messages unless you have chosen to go on mailing list from which you can be removed at any time if you so wish. We do however share address and contact information (such as email and/or phone number for EU destinations) with our couriers as is required for them to deliver your products.
You can check, update or remove your personal details by contacting us in writing (Laneys Supplies, Unit 5, Greys Court, Kingsland Grange, Woolston, Warrington, WA1 4SH) or by Email. If you choose to register an account with us (and not shopping as a guest), you can also edit and change your account details, by selecting Edit My Profile, when you are logged in. If there are any issues concerning privacy you would like to raise with us, then please contact us.
SecurityThis site uses a secure socket layer on all pages containing sensitive data. The use of a secure socket layer is a proven method of encrypting data in the exchange between our shop, and the users computer. A secure connection is shown when the address changes from http://to https://. Also browsers show the validity of a security certificate often in the top right corner, with a padlock icon. Information kept about the user, is protected under the Data Protection Act, and can be requested for deletion at any time.
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymized tracking data to third party applications like Google Analytics. We use cookies to offer you a better browsing experience, analyze site traffic, personalize content, and serve targeted advertisements.
We use cookies to allow us to see how the site is used. The cookies cannot identify you. If you continue to use our site we will assume that you are happy with this and consent to our use of cookies. Our Web servers will automatically collect the computers IP address, and the visitors domain name. This is done to collect statistics on how many visitors the site has seen, and also for security measures.
However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. If you can’t find your browser below, we suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
You can use your web browser to delete all cookies; block all cookies; allow all cookies; block third-party cookies; clear all cookies when you close the browser; open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the internet without storing local data; and install add-ons and plug-ins to extend browser functionality.
You can find information about controlling cookies at
- Internet Explorer cookies information
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We operate a no-spam policy and email addresses will never be sold/passed to any third parties.
Prices and VAT
The price charged will be that ruling on the day of delivery. We are VAT registered business. VAT is included in all prices. If you require a VAT invoice, please email us at info@laneys-supplies.co.uk.
Description and weights of products
There may be slight differences in the appearance of items, but we will always make every effort to ensure the quality and suitability of any product. Weights and sizes quoted are approximate and can have slight variations, particularly with conversions between metric and imperial weights and measures. Goods sold by the metre are supplied in one length; in larger orders, if there has to be a join then an allowance will be made.
We want you to be happy with your purchases and we will accept returns within 14 days of receipt and in re-saleable condition for a full refund of the purchase price. We regret that items which have been specially ordered or cut to size cannot be returned. If you wish to return any item please contact us first and we will do our best to accommodate your wishes. Please notice: buyer pays return postage unless faulty.
Delivery
Christmas Delivery - Last shipment for delivery before Christmas is Friday 17th December.
Postage & Packing is charged at a flat rate of £4.00* for Royal Mail 2nd Class or £5.47 for Royal Mail 1st Class. You can select this at checkout.
Orders over £40.00* Qualify for FREE Delivery. Small items will be delivered by Royal Mail 2nd Class (2-3 working days). Larger Items are sent out using Parcelforce courier service.(2-3 working days).
In the event of any delays we will endeavor to notify you and advice the expected delivery time.
*Unfortunately we cannot offer free delivery on any fabric orders, Fabric orders will be shipped direct from our manufacturers. Please check shipping rates at checkout before completing your order. Fabric will be shipped separate from any additional supplies purchased on our website.
We are happy to quote for delivery outside the UK and Northern Ireland, please contact us for prices before placing your order.
The Cut off for same day post of orders is **2pm Monday to Friday, any orders received after 2pm will be processed on the next working day.
We understand that your requirements may be time critical, please contact us direct to discuss any special requests.
Please email us if you have any questions or comments.
**We operate on a 1 working day handling time where applicable, if an item is out of stock or has to be specially ordered in i.e Foam or fabric then the handling time will slightly increase. Regrettably Foam and Fabrics do not operate on a 1 day handling time, standard handling time is 3-5 working days.
IMPORTNT NOTICE -
Christmas Delivery - Last shipment for delivery before Christmas is Friday 17th December.
We will be closed from 17th December 2021 until 29th December 2021.